Privacy Policy - Last Updated On 04/01/2017
American Home Warranty Plans (AHWP) takes your privacy seriously. Please read the following to learn more about our privacy policy. By visiting this website, you are accepting the practices described below. Read on to review what this Privacy Policy covers:
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This policy covers how AHWP treats personal information that AHWP collects and receives, including information related to your past use of AHWP products and services. Personal information is information about you that is personally identifiable such as your name, address, email address, IP address, or phone number, and that is not otherwise publicly available.
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This policy does not apply to the practices of companies that AHWP does not own or control, or to people that AHWP does not employ or manage.
Information Collection and Use
General
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AHWP collects personal information when you register with AHWP to receive a walk in tub quote. AHWP may combine information about you that we have with information we obtain from business partners or other companies.
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When you register we ask for information including, but not limited to, your name, address, phone number, email address and zip code. Once you register with AHWP and sign in to our services, you are not anonymous to us.
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AHWP collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer.
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AHWP automatically receives and records information on our server logs from your browser, including your IP address AHWP cookie information, and the page you request.
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AHWP uses information for the following general purposes: to fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
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We reserve the right to send you certain communications relating to AHWP services, such as service announcements, administrative messages, special offers and an AHWP Newsletter.
Confidentiality and Security
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We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
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We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Cookies
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AHWP may set and access AHWP cookies on your computer. We use this information for Web Site and Systems Administration.
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Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features and storage of items in your Shopping Cart between visits.
Information Sharing and Disclosure
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Information You Give Us: We receive and store any information you enter on our Web site or give to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
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Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses this site.
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Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes
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AHWP may share personal information about you with trusted third party partners who work on behalf of or with AHWP. These companies may use your personal information to help AHWP communicate with you about offers from AHWP and our providers. You may receive certain communications relating to AHWP services, such as service announcements, administrative messages, special offers and a AHWP Newsletter.
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We may provide personal contact information about you with our trusted, third party partners who work on behalf of or with AHWP. These companies may use your personal information to help AHWP communicate with you about offers from AHWP and our providers.
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We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims
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We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of AHWP's terms of use, or as otherwise required by law.
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We transfer information about you if AHWP is acquired by or merged with another company. In this event, AHWP will notify you before information about you is transferred and becomes subject to a different privacy policy.
Changes to this Privacy Policy
AHWP reserves the right to update this policy at any time. We reserve the right to notify you about significant changes in the way we treat personal information by sending a notice to the primary email you entered or by placing a prominent notice on our site.
Wireless SMS Policy
We may use personal information to provide the services you've requested, including services that display customized content and advertising. In addition to any fee of which you are notified, your provider's standard messaging rates apply to our confirmation and all subsequent SMS correspondence. In the event SMS message are sent, you may opt-out and remove your SMS information by following the instructions accordingly in any SMS message ie: sending "STOP", "END", "QUIT" to the SMS text message you have received. If you remove your SMS information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondence to you.
Detailed Wireless Policy
Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider's name, and the date, time, and content of your messages. In addition to any fee of which you are notified, your provider's standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis.
We may use personal information to provide the services you've requested, including services that display customized content and advertising. We may also use personal information for auditing, research and analysis to operate and improve our technologies and services. We may share aggregated and non personal information with additional third parties. When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures. We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
Unsubscribe
You may remove your information from our database at anytime. If you remove your information from our database it will no longer be used by us for secondary purposes, disclosed to third parties, or used by us or third parties to send promotional correspondence to you. You may remove your information by entering your email here or send us your request via postal mail in writing to the address below.
For any SMS text messages, follow the appropriate responses ie: "STOP", "END", "QUIT" to the SMS text message you have received.
You may also contact us via postal mail at the address located below with any general questions or email removal.
Contacts
American Home Warranty Plans (AHWP)
256 Commercial Blvd, 2nd Floor
Lauderdale by the Sea, FL 33308